Help & support
A question, a bug, a suggestion? Write to us at contact@gisclace.fr — we are happy to help, usually within 48 hours.
How do I add a bottle or a reference to my cellar?
In the “Cellar” tab, pick the world (Cellar, Humidor or Bar) and tap the + button. Search online or enter it by hand, then set the quantity and the price paid.
What are “places” for?
A place is a location: your home, an office, a chalet… Each place has its own cellar, humidor and bar. Switch between them with the chips at the top of the “Cellar” screen, and create a new one with +.
How do I log a tasting?
In the “Tastings” tab, tap + and choose the reference (online, by hand, or from one of your containers). Rate it out of 5, draw the flavor profile, tick the aromas, add a pairing, a photo and a comment.
How do I share my cellar with a friend?
In Profile → My friends → “Info and additions”, share your friend code. Your friend enters it in their app and you can both see each other's cellars and tastings. Long-press a friend to remove them.
How does the “Buy” list work?
It is your personal shopping list: references you ran out of, those you add by hand, and those spotted at a friend's. Nothing is sold in the app. Once you have bought a reference again, “Bought” puts it back in the container of your choice.
I forgot my password
On the sign-in screen, tap “Forgot password?”: an email lets you choose a new one.
How do I delete my account?
Profile → “My account” → “Delete my account and my data”. After two confirmations, your account and all your data (containers, cellar, tastings, photos, friends) are permanently erased from our servers.
The app shows nothing / network error
Check your Internet connection, then close and reopen the app. Your data is saved on the server and is not lost.
Which languages are available?
French, English, German and Spanish. The language is set in Profile → My account.